Does Customer Service Need To Change Now That We Have Social Media?

Customer Service in a Social Media Dominated World. Do we need to update customer service? Is it still relevant? I feel YES – but with some updates needed to reflect the world we live in these days. There are some things we can’t ignore that greatly impact what we view as good customer service these…

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Finding New Customers

  http://discover.gojeo.com Finding New Customers Starts With Defining Your Ideal Customer When you are thinking about lead generation, and finding new customers to work with, one of the most crucial first steps is to tightly define your ideal customer or avatar. You should be able to determine the demographics when looking for more customers. Who…

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