I had some feedback from a client – talking about a product he purchased… and how uncomfortable he felt with the upsells offered after the initial purchase.
Meaning that, he visited a site. Liked what he saw on the page – Purchased the product, and then was immediately shown additional products or services as a supplement to the original
I know this is a touchy subject with a lot of people, so I just thought I would offer my thoughts here.
Here is what I wrote.
I know that the upsells are always on a bit of thin ice.
The reality is that the base product is complete and nothing else is NEEDED
She didn’t say anything to the patient –